Privacy Policy for Orston Stores Limited

Effective Date: November 2024

At Orston Stores Limited, we are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] or use our services. Please read this policy carefully. If you do not agree with its terms, do not use our website or services.

1. Information We Collect

We may collect and process the following categories of information:

1.1 Personal Data You Provide

When you interact with us, we may collect the following information:

Contact Information: Name, email address, phone number, postal address.
Account Details: Username, password, and other registration details.
Payment Information: Credit/debit card details or other payment data.
Other Data: Information you provide through forms, surveys, or inquiries.

1.2 Data Collected Automatically

When you visit our website, we may automatically collect:

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on the site, and other website interaction data.
Cookies and Tracking Technologies: To enhance your experience, we may use cookies, web beacons, and other tracking tools.

1.3 Third-Party Data

We may receive information about you from third parties, such as social media platforms or payment processors, when you interact with us through those services.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage our services, including order fulfillment and customer support.
To process payments and deliver purchased products or services.
To personalize your experience on our website.
To send you promotional offers, newsletters, or updates (with your consent).
To detect and prevent fraudulent activities or security threats.
To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Payment processors, delivery partners, IT support, or marketing agencies to facilitate our services.
Legal Authorities: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences and login details.
Analyze website traffic and performance.
Deliver relevant advertisements.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

5. Your Data Protection Rights

Depending on your location, you may have the following rights under applicable laws:

Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Restriction: Limit processing of your data.
Data Portability: Receive your data in a structured format.
Withdraw Consent: Opt out of marketing communications at any time.

To exercise your rights, please contact us at Orstonstores@gmail.com.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

7. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.

8. International Transfers

If you are accessing our website from outside UK, your data may be transferred to and processed in a country with different data protection laws. By using our services, you consent to this transfer.

9. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our website indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:

Orston Stores Limited
Loughbon, Orston NG13 9NJ
Email: orstonstores@gmail.com
Phone: 07745 705871